​​​MVNO market growth - Exploring business prospects for MVNOs in Africa

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MVNO Growth Potential in Africa: Tapping into an underserved mobile market

• Uncovering the untapped mobile segments and demographic trends driving MVNO opportunities

• Evaluating the role of fintech, mobile money, and digital services in shaping new MVNO models

• Addressing barriers to entry: Infrastructure limitations, wholesale pricing, and MNO partnerships

• Spotlighting emerging MVNO success stories and the markets primed for rapid expansion

 

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MVNO market growth - Ensuring regulatory level playing field

 

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Establishing a conducive regulatory environment for MVNOs:

• Creating a space for cooperation between MVNOs and MNOs

• Ensuring equitable market access for MVNOs through fair wholesale rates and network accessibility

• Facilitating number portability procedures & regulating national roaming and international billing

 

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MVNO market growth - Wholesale partnerships

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Building win-win strategies: How operators and MVNOs can collaborate for mutual growth

• Exploring partnership models that align incentives and unlock value for both MNOs and MVNOs

• Creating wholesale frameworks that balance flexibility, innovation, and profitability

• Understanding how operators can leverage MVNOs to reach niche segments, test new services, and drive digital adoption

• Case studies of successful operator-MVNO collaborations and lessons learned from failed ones

 

 

Exploring business prospects for MVNOs in Africa

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The Future of MVNOs in Africa: Business models shaping the next wave of growth

• Exploring hybrid MVNO-fintech models to drive inclusion in rural and underserved communities

• Positioning data-first MVNOs to attract Africa’s growing youth and digital-native population

• Unlocking B2B opportunities through IoT-focused MVNOs in logistics, utilities, and smart cities

• Embracing digital-only MVNOs to enable agile, low-cost operations through app-based platforms

 

 

Hot business models - Financial services

 

 

Banking on connectivity: Why financial institutions are launching their own MVNOs?

• Exploring the strategic drivers behind banks and fintechs entering the mobile space

• Unpacking the success factors - from seamless digital integration to customer trust and data-driven personalisation

• Understanding how mobile services can boost engagement, drive financial inclusion, and create new revenue streams

• Case studies of hybrid MVNO-fintech models transforming customer experience across emerging and developed markets

 

 

Hot business models - Travel eSIM

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The rise of travel eSIMs: Empowering seamless connectivity for Africa’s cross-border travelers and migrants

• Exploring the potential of travel eSIMs to revolutionize mobile connectivity for tourists, business travellers, and expatriates in Africa

• Analysing the benefits of eSIM technology: Lower roaming costs, simplified activation, and seamless cross-border services

• Identifying key markets where travel eSIM MVNOs are gaining traction, from South Africa to Kenya, and how they can expand across the continent

• Discussing the role of partnerships between MNOs, MVNOs, and digital service providers in building a pan-African eSIM ecosystem

 

 

Hot business models - Community MVNOs

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Niche, community-focused MVNOs: Tailoring services to underserved markets in Africa

• Exploring the success of MVNOs that cater to specific market segments, providing tailored services to underserved and overlooked communities

• How these MVNOs thrive by focusing on niche markets, such as rural populations, youth, or semi-urban areas, with unique needs for affordable mobile services

• Highlighting Smile Communications (Nigeria, Uganda, Tanzania) as a key example of a niche-focused MVNO that offers affordable mobile broadband to urban and semi-urban populations

• Discussing the key success factors: understanding local market needs, offering flexible data plans, and building a strong community-oriented brand and customer support system

 

 

Hot business models - Utilising new tech

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How do successful MVNOs differentiate their services from operators? 

• Embracing a digital-first strategy - When does it work and when it doesn’t?

• Elevating personalisation to hyper-personalisation levels - What do customers truly want?

• Streamlining the customer journey with cutting-edge tools

• Facilitating real-time access for customers to their information

• Enhancing customer service with simplified journey paths

• Introducing rewards and perks to foster customer loyalty

 

 

Hot business models - Retail-led MVNOs

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Retailer-led MVNOs: Harnessing retail networks to deliver mobile solutions

• Exploring the growth of retailer-led MVNOs in Africa, where retailers tap into their established customer networks and distribution systems to introduce mobile services

• Combining mobile offerings with retail products, loyalty rewards, and special promotions, these MVNOs provide added value for their customers

• Using Pick n Pay Mobile (South Africa) as a case study, which merges mobile plans with retail discounts, loyalty points, and exclusive deals

• Focusing on the critical success factors: capitalizing on existing retail infrastructure, creating attractive service bundles, and fostering customer loyalty through targeted programs

 

 

New business models - digital-first models

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Is fully digital MVNO business applicable in Africa? 

• Offering seamless digital experiences

• Empowering customers with choice

• Strategically targeting prospective customers through appropriate channels based on their decision-making stage

• Optimal retargeting of prospects for enhanced conversion rates

• Accelerating time-to-market with customised promotions: Crafting enticing promotions that truly resonate and add value

 

 

New business models - data-first models

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Youth-driven growth: Positioning data-first MVNOs for Africa’s digital generation

• Understanding the mobile habits of Africa’s young, connected population

• Developing affordable, data-centric plans tailored to streaming, gaming, and social media use

• Leveraging digital engagement strategies to build brand loyalty among Gen Z and Millennials

• Assessing the impact of mobile-first lifestyles on service design, UX, and customer retention

 

 

New business models - B2B / IoT models

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Exploring where B2B and IoT MVNO models are gaining momentum

• Uncovering the African markets leading IoT-driven MVNO innovation - South Africa, Kenya, Nigeria, Morocco, and Egypt

• Analyzing high-impact verticals: Fleet, utilities, energy, logistics, and smart agriculture

• Understanding how fintech integration and digital policy are accelerating enterprise MVNO growth

• Exploring infrastructure readiness and regulatory developments shaping B2B MVNO opportunities across the continent

 

 

New tech - 5G

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5G and Advanced Network Solutions: Expanding Opportunities for MVNOs in Africa

• Investigating the impact of 5G on MVNOs in Africa as the technology begins to roll out, bringing faster speeds, reduced latency, and greater network capacity for a variety of services

• Understanding how 5G will empower MVNOs to offer ultra-fast mobile data, expand into enterprise services, and enhance service quality to improve customer satisfaction

• Examples of MVNOs in Africa capitalizing on 5G to introduce innovative solutions and meet the demands of both consumers and businesses in urban areas, driving the next wave of growth

 

 

New tech - Implementing data automation for greater customer understanding

 

 

Unleashing customer insights to enhance customer understanding and their journey - utilising big data and automation

• Leveraging big data and customer insights for informed business decisions: Is it feasible to overlook comprehensive customer understanding in the digital age?

• Employing technology like analytics, AI, and cloud solutions to reveal hidden patterns and trends

• Crafting an effective data insights process

• Recognizing advantages for MVNO businesses: Tailoring services, discovering new customer segments, and introducing fresh offerings

 

 

New tech - Why is eSIM a great solution for African customers?

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Investing in eSIM to differentiate and future-proof your business

• Why eSIM? Utilising eSIM management for effective customer acquisition and service differentiation 

• Unveiling the eSIM edge: Overcoming the logistical and transportation challenges related to physical SIM

• Simplifying customer journey and enabling greater choice

• Tactics for leveraging eSIM to secure a prominent market stance

 

 

New tech - Cloud- based platforms

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How can MVNOs in Africa revolutionise their operations using cloud-based platforms?

• Exploring the growing adoption of cloud-based solutions by MVNOs in Africa to cut infrastructure costs while enhancing scalability, flexibility, and service offerings

• Unpacking the key benefits - From cost-effective scalability to rapid deployment of services and enhanced data security

• Understanding how cloud technology enables MVNOs to quickly expand across regions, launch new products, and provide seamless customer experiences in real-time

• Case studies of MVNOs in Africa leveraging cloud platforms to drive innovation and improve operational efficiency

 

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New tech - AI & ML

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AI & Machine Learning: Redefining personalization for MVNOs in Africa

• Investigating the role of AI and Machine Learning in enabling MVNOs across Africa to offer personalized services, predict customer behavior, and improve service delivery

• Utilising AI to delivered tailored marketing and promotions to forecasting churn and increasing operational efficiency

• How can AI-driven insights help MVNOs target the right offers to the right customers, reduce churn proactively, and streamline customer service operations?

 

 

New tech - Connecting rural areas

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Bridging the digital divide: MVNOs Expanding connectivity in rural areas

• Utilising innovative network technologies to extend coverage to underserved rural regions

• Adopting cost-effective infrastructure solutions tailored specifically for rural environments

• Creating customised service plans that cater to the unique needs and preferences of rural communities

• Partnering with local stakeholders and community leaders to overcome connectivity challenges and promote sustainable growth

 

 

Value-Added services

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Short presentations: Adding new services to deliver the most innovative service offering 

• Fintech / Mobile money

• eCommerce

• All-in-one App

• Content / Streaming

• Insurance

• Security

 

 

Future

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The role of new players from outside of the typical telco realm

• Exploring how emerging companies, including tech giants, financial institutions, and broadband providers, are set to disrupt the MVNO market

• Examining how broadband providers, ISPs and utility providers can leverage their infrastructure to offer mobile services, creating integrated connectivity solutions for both home and mobile users

• Understanding how retailers and e-commerce platforms can combine mobile services with customer loyalty programmes and exclusive offers to enhance the consumer experience

 

 

Future

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Anticipating the future: How will MVNOs influence the broader telco landscape?

• Forecasting the telco industry in Africa over the next 5 to 10 years

• Exploring the potential role of satellite technology in advancing the market

• Assessing the transformative impact of 5G deployment across the continent

• What will be the role of eSIM in reshaping the roaming market and MVNO business models?

 

 

Future

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MVNOs funding and launch strategies:

• Determining the capital requirements for MVNO initiation and launch

• Examinin potential partnership to streamline the launch and decrease capital requirements

• Securing funding sources: Who, where, and how to approach

• Cost optimization: Exploring alternative marketing and distribution channels